Frequently Asked Questions

Staffordshire Business Hub is a comprehensive online directory connecting customers with businesses across the Staffordshire region. We provide a platform for businesses to showcase their services and products while offering consumers an easy way to discover local businesses.

Yes, browsing the directory and searching for businesses is completely free for all users. Businesses can add a basic listing free of charge, while premium options with enhanced features are available for a fee.

We cover the entire Staffordshire region including Stoke-on-Trent, Stafford, Lichfield, Burton-upon-Trent, Cannock, Tamworth, Newcastle-under-Lyme, and all surrounding areas. If your business operates within Staffordshire, you are eligible to be listed.

You can add your business by clicking on the "Add Your Business" button in the header of any page. Fill out the form with your business details and submit it for review.

Basic listings typically appear within 1-2 business days after submission, following a review by our team. Premium and verified listings may take an additional day as they undergo a more thorough verification process.

A Verified Listing includes a verification badge that signals to users that your business has been vetted by our team. Verified businesses appear higher in search results, include expanded information, and receive priority placement. This is a paid service available for £25/month.

To update your business information, please email us at info@staffsbusinesshub.co.uk with your business name, the information you wish to update, and your contact details. We'll process your changes within 2 business days.

We offer three main advertising options:

• Premium Banner (£40/month): Horizontal banner at the top of pages
• Sidebar Advertisement (£30/month): Ad placement in the sidebar across the site
• Verified Business Listing (£25/month): Enhanced visibility and verification badge

For more details, please visit our Advertise page.

All advertising packages include monthly performance reports showing impressions, clicks, and engagement metrics. These reports are emailed to you at the beginning of each month for the previous month's performance.

First, try clearing your browser cache and cookies, then reload the page. We've created a helpful guide with step-by-step instructions for clearing your cache. If problems persist, please email us at support@staffsbusinesshub.co.uk with details about the issue, including the device and browser you're using.

Yes, Staffordshire Business Hub is fully responsive and works on all devices including smartphones, tablets, and desktop computers.